Not only have we consistently improved our environmental performance, but we have avoided over €14.5 million in costs in 2021 from eco-efficiency improvements in energy, water and waste introduced since 2002.

The following charts illustrate our progress against the key performance indicators that have guided actions with respect to energy efficiency, water efficiency, waste management and recycling, and safety and health.

Each year, we track our progress against annual targets and actions and our performance is externally verified. Our long-term objectives are reviewed on a regular basis, with the most recent review taking place in 2019 when we updated our previous 2025 commitments with more stretching goals. In 2021, as in 2020, the atypical operation caused by the pandemic, caused some abnormal oscillations in the performance indicators, therefore we have not yet updated our long-term commitments. We will do so in 2022.

We can highlight some of the following achievements:

• The formation of the Sierra Academy, a training platform that sets a reference standard for know-how and skills in the sector, whilst nurturing Sonae Sierra’s values, increasing internal networking and knowledge sharing, and fostering talent.
• The development of several initiatives to improve employee wellbeing and promote resilience as part of ‘Project Be Well’ that aims to tackle the causes of work related stress.